At Khushali Kisan, we aim to provide quality products and a smooth shopping experience. If you are not satisfied with your purchase, please review our policy below.
1. Returns
You may request a return within 7 days of delivery if:
- The product is damaged, defective, or incorrect
- The product is unused and in its original packaging
Products like opened chemicals, fertilizers, or perishable goods may not be eligible for return.
2. Return Process
To initiate a return, contact us with your order details and issue. Once approved, you will receive instructions for returning the product.
3. Refunds
After receiving and inspecting the returned product:
- Approved refunds will be processed within 5–7 business days
- The refund will be credited to the original payment method
4. Non-Refundable Items
The following items are not eligible for refunds:
- Used or opened products
- Perishable items
- Products damaged due to misuse
5. Order Cancellation
Orders can be cancelled before they are shipped. Once shipped, cancellation may not be possible.
6. Shipping Charges
Shipping charges are non-refundable unless the return is due to our error (wrong or damaged product).
7. Contact Us
For return or refund requests, contact us at:
📧 info@khushalikisan.in